One platform for every maintenance request across your property portfolio.
Give tenants an easier way to report maintenance while giving your property team complete visibility and control from request to resolution.
Approve maintenance requests, source quotations through QuoteBuddy's contractor network, appoint contractors, monitor progress and maintain a complete digital maintenance record across your portfolio.
From report to resolution
Built for property-management businesses
PropertyCare connects tenants, your property team, QuoteBuddy and vetted contractors in one controlled workflow — so nothing gets lost between WhatsApps, emails and invoices.
Tenant reporting
Tenants describe the issue, attach photos, set urgency and confirm access details.
Team review
Approve, reject, request more information or handle a request internally.
Contractor sourcing
Approved requests are matched with eligible contractors by area and trade.
Quote comparison
Compare quotations side by side and apply your own approval thresholds.
Compliance records
Track registration, insurance and trade documents with expiry warnings.
Portfolio reporting
Review maintenance volume, spending and resolution times across properties.
Approval rules that match how your agency works
Configure your own spend thresholds, minimum quotation requirements and emergency escalation rules. Nothing is hard-coded.
- Property manager approval up to your chosen limit
- Portfolio manager approval for mid-range spend
- Landlord/investor approval above your threshold
- Require multiple quotations above a set value
- Preferred contractor first, QuoteBuddy as backup
- Defined emergency call-out escalation
Example only — every property company sets its own values.
See PropertyCare on your portfolio
Book a walkthrough and we'll show you how tenant reporting, approvals, contractor quotations and portfolio reporting fit your agency.