One platform for every maintenance request across your property portfolio.
Give tenants an easier way to report maintenance while giving your property team complete visibility and control from request to resolution.
Approve maintenance requests, source quotations through QuoteBuddy's contractor network, appoint contractors, monitor progress and maintain a complete digital maintenance record across your portfolio.
Illustrative figures shown to demonstrate the dashboard — not live QuoteBuddy statistics.
Built for property-management businesses
PropertyCare connects tenants, your property team, QuoteBuddy and vetted contractors in one controlled workflow — so nothing gets lost between WhatsApps, emails and invoices.
A mobile-first portal where tenants pick a category, describe the issue, attach photos, set urgency and confirm access details.
Every request lands in your Maintenance Inbox. Approve, reject, request more information, mark as tenant responsibility or handle internally.
Approved requests are matched with up to five eligible vetted contractors in the property's area and trade.
Compare quotations side by side and apply your own configurable approval thresholds before appointing.
Track company registration, insurance and trade documents with verification status and expiry warnings.
Maintenance volume, spend by category, average resolution time and downloadable landlord reports.
Approval rules that match how your agency works
Configure your own spend thresholds, minimum quotation requirements and emergency escalation rules. Nothing is hard-coded.
- Property manager approval up to your chosen limit
- Portfolio manager approval for mid-range spend
- Landlord/investor approval above your threshold
- Require multiple quotations above a set value
- Preferred contractor first, QuoteBuddy as backup
- Defined emergency call-out escalation
Example only — every property company sets its own values.
See PropertyCare on your portfolio
Book a walkthrough and we'll show you how tenant reporting, approvals, contractor quotations and portfolio reporting fit your agency.