Something needs fixing? Report it here.
Tenants get one simple mobile screen — no jargon, no phone tag, no lost WhatsApps. Reporting is always free for tenants.
What is the problem?
Plumbing
Electrical
Geyser / Hot water
Locks / Security
Roof / Ceiling
Doors / Windows
Building / Structural
Pest control
Garden / Exterior
Cleaning
Appliances
Other
Describe the problem → Upload photos → Select urgency → Confirm access details → Submit
After you submit
Your property manager receives the request and can review it before any contractor is appointed. You can follow status updates as it progresses.
Then track it, step by step
01Reported02Property manager review03Approved04Quotes requested05Contractor appointed06Appointment scheduled07Work in progress08Completed
Urgent maintenance
Tenants can flag an urgent situation and see safety guidance immediately, while authorised property-management staff are alerted. Emergency spend still follows the agency's own escalation rules.