Something needs fixing? Report it here.
Tenants get one simple mobile screen — no jargon, no phone tag, no lost WhatsApps. Reporting is always free for tenants.
What is the problem?
🚰 Plumbing
⚡ Electrical
🔥 Geyser / Hot water
🔐 Locks / Security
🏠 Roof / Ceiling
🚪 Doors / Windows
🧱 Building / Structural
🪳 Pest control
🌿 Garden / Exterior
🧹 Cleaning
🔧 Appliances
➕ Other
Describe the problem → Upload photos → Select urgency → Confirm access details → Submit
Request received ✓
Maintenance reference: PC-28451
Your property manager has been notified. You'll receive updates as your maintenance request progresses.
Then track it, step by step
ReportedProperty manager reviewApprovedQuotes requestedContractor appointedAppointment scheduledWork in progressCompleted
Urgent maintenance
Tenants can flag an urgent situation and see safety guidance immediately, while authorised property-management staff are alerted. Emergency spend still follows the agency's own escalation rules.